Who we are
Payal Marketing is a digital marketing agency working with hospitality brands across Europe. This page explains how we handle personal data collected through this website.
Legal
Privacy Policy & Cookie Notice
This page is maintained by Payal Marketing to explain how we handle data submitted through this website.
What we collect
We collect only the information you choose to submit through our enquiry and audit forms — typically your name, email address, phone number, property name, location and any message you send us.
How we use it
Your details are used solely to respond to your enquiry, arrange a growth audit and communicate about services you have asked about. We do not sell or rent personal data to third parties.
Lawful basis
We process enquiry data on the basis of your consent and our legitimate interest in responding to business enquiries, in line with the GDPR.
Retention
Enquiry data is retained for as long as needed to respond and maintain a record of our correspondence, after which it is deleted on request or when no longer required.
Cookies
We use essential cookies required for the site to function, and optional analytics cookies to understand how the site is used. You can accept or decline optional cookies using the banner shown on your first visit, and your choice is stored locally in your browser.
Your rights
You may request access to, correction of, or deletion of your personal data, and may withdraw consent at any time. To exercise these rights, contact hello@payalmarketing.com.
Contact
Questions about this policy can be sent to hello@payalmarketing.com and we will respond within one working day.